Last Updated: January 30, 2026

1. Introduction Az-Zaman Household (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or shop with us. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect We collect only the information necessary to provide you with a smooth shopping experience. This includes:

• Personal Information: Name, delivery address, email address, and phone number.

• Payment Information: Transaction details required to process your payments (credit card details, mobile money numbers). Note that sensitive payment data is processed by secure third-party payment gateways and is not stored directly on our servers.

• Order History: Details of the products you have purchased and your preferences.

3. How We Use Your Information We use the information we collect for the following purposes:

• Order Fulfillment: To process your payment, confirm your order, and deliver products to your location.

• Communication: To send you order updates, delivery notifications, and customer support responses.

• Improvement: To analyze shopping trends and improve our website functionality and product offerings.

4. Data Protection and Security We take the security of your data seriously. We implement standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the internet is 100% secure.

5. Sharing of Information We do not sell your personal information to third parties. We may share your data only with trusted partners essential to our operations, including:

• Delivery Partners: We share your name, address, and phone number with our logistics providers to ensure your package reaches you.

• Payment Processors: We share transaction details with banks and mobile money operators to verify and complete payments.

• Legal Requirements: We may disclose information if required to do so by Tanzanian law.

6. Cookies Our website uses cookies to enhance your browsing experience. Cookies help us remember your cart items and understand how you use our site. You can choose to disable cookies in your browser settings, but this may limit certain features of our website.

7. Your Rights You have the right to access the personal information we hold about you. If you wish to correct any information or request that we delete your data (subject to legal record-keeping requirements), please contact our customer service team.

8. Changes to This Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us If you have any questions about this Privacy Policy, please contact us:

• Email: support@azzaman.tz

• Phone: +255 798 007 786